Lotta Business Group, a diversified company in Turkmenistan, offers businesses a services of its Lotta-Line call center.
The company representative told Business Turkmenistan that the Lotta-Line presents businesses cost-effective, professional and efficient solution of outsourcing their call centers.
The main directions of the company’s call center are advising clients by phone, receiving and processing orders from internet stores, pharmacies and service companies, informing customers about promotions and discounts, promotion of products or services by phone, as well as analysis and work with the client base.
The outsourcing center allows businesses to save substantial amount of money by eliminating the need for them to train or hire operators, and buy expensive equipment.
The company representative stated that the businesses will gain additional benefits by cooperating with the Lotta-Line, including an additional channel for development and growth, and a positive image on the market, thanks to high-quality service. Lotta-Line employs only experienced operators who speak several languages – Turkmen, Russian, English, and Turkish.
Lotta-Line creates client service scripts, agrees them with the client and works strictly according to them.
Besides a call center, Lotta Business Group also operates a number of businesses, including online real estate marketplace Jayym, b2b e-commerce platform Dukanym.com, b2c e-commerce platform Emaycosmetics.com, the clothing store for young people TheOuts, graphic design and interior design agency Unite, consulting and IT company Arassa Nusga and the product distribution company Lotta Distribution.
Lotta-Line call center contacts:
Address: G. Kuliev Street, 82 (Kendir building), Ashgabat, Turkmenistan
Tel.: +99312 754799
+99362118222
+99365829656
E-Mail: k. yusupova@lotta-tm.com.
