Agent Operations ASB

Job ID: 2970

Contract Type: Full Time

Contract Duration: Permanent

Location: Ashgabat, Turkmenistan

Travel Required: Occasional travel

Shift Work: Yes

Task Responsibilities:

Ground Operations - Flight turnaround planning and coordination

• Pre-flight preparation: Monitoring and coordinating flight schedules, arrival/departure times, expected ground times with CV Network management, Operations control, local airports and service providers
• Inbound cargo planning and arrangements: Checking inbound messages (FFM/CPM) and send instructions to the GHA
• Export Cargo coordination: Coordinating planned export cargo and build up planning, if applicable
• Turnaround planning/supervision: Planning and coordinating aircraft turnaround in coordination with all local service providers (GHAs, fuel company, de-icing provider, etc.)
• Flight Load Planning/Loading Supervision (weight & balance): Preparing and issuance of load sheet and loading instructions by using the CV weight and balance software by qualified staff. Loading supervision, signing off the load sheet by qualified staff
• Crew/Pax transport, crew hotel arrangements: Planning and coordinating crew/Pax transport, hotel arrangements and crew wakeup call
• Crew briefing for outbound flight: Provision of all required documents, Gendec, loads sheets, Notoc, Pax manifest, etc.
• Post-flight follow-up and messaging: Issuing e-flight reports, customs data transmission, flight close out messages, etravel

Cargo Operations

• Cargo Handling: Monitoring/supervising/coordinating cargo handling processes (acceptance, storage, build up, break down) at local GHA
• Daily planning, monitoring: Pre-advises, FBLs, trucking requirements, special handling
• ULD build up: Planning, coordination with GHA & Route management/Lux Hub; record keeping, stats
• Special handling: Special/off-size cargo
• Spot checks: Weight & volume checks, non-stackable cargo
• Irregularity management: Support/coordinate/make arrangements with GHAs and relevant stations or departments for: missing, found, misrouted, damaged, mis-declared cargo, temperature deviations, claims, safety or security incidents

ULD control

• Monitoring of stock levels / SCM: Regular update by GHAs
• Forwarding of empty equipment (EIC): Forward on flights/trucks in coordination with ULD control / Unilode

GHA Monitoring

• Daily follow up: Review daily situation, workload, potential issues

Essential Requirements For The Position:

• Good English language skills
• High school diploma
• It skills (MS office, etc)
• Ramp/aircraft handling experience would be an advantage
• Aircraft weight & balance / load control experience would be an advantage

To get additional information and apply for the position, please follow the link.